TIMOFI Talk to an AI engineer

Customer support · Support inbox

One inbox.
The AI answers first.

Chat, email and WhatsApp land in one place. The AI answers first, and your team takes over in the same thread.

Talk to an AI engineer

In four steps

How it
works.

We connect your channelsThe chat on your site, your support email and WhatsApp.
The AI answersFrom your help pages and rules, and it says when it is unsure.
Your team takes overHard cases and money questions go to a person, with the whole thread.
We keep it runningUpdates, fixes and new rules are ours to handle.

Who it helps

Two readers,
one tool.

For you, the founder

Every customer question in one place.No per-seat software bill as your team grows.Your customer data stays on your own server.

For your tech lead

Chatwoot, self-hosted. The core is MIT-licensed.The AI joins as an agent bot and hands off by assigning the conversation.An API and webhooks for every conversation.

What it replaces

Rent less,
own more.

Instead of

Intercom or Zendesk

Open source we set up and run

Chatwoot39k ★Check the licenseMIT core, paid enterprise folder

Related tools

Works well
with these.

Phone agentAnswers calls, books appointments and texts a confirmation.OrchestratorSends each question to the right agent or person, and logs why.AI checksPractice conversations on every change, and a record of every answer.

Timofi

Who runs it
for you.

  • Timofi places senior AI engineers who are also born coders with US companies.
  • Each one passes an AI interview, a live coding test that catches cheating, and a paid test project.
  • The engineer you meet is the one who writes your code.
  • Call +1 628 800 0527 or email hi@timofi.com.

Have an AI engineer
set it up for you.

You approve each stage before it is billed.

Talk to an AI engineerChris Shaw, founder+1 628 800 0527